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CalibrationOne Service Levels
  Level 1.0 Level 2.0 Level 3.0
Preventative maintenance including:
Complete inspection of pipette
--
Yes
Yes
Leak test
--
Yes
Yes
Printed Certificate of Calibration
--
Yes
Yes
Printed service report
--
Yes
Yes
Inaccuracy and imprecision readings at nominal volume
4
4
4
Inaccuracy and imprecision readings at minimum volume
4
4
4
Inaccuracy and imprecision readings at 50% nominal volume
--
--
4
As found readings
--
--
8
Total readings
8
8
20
All original ErgoOne® replacement parts
Yes
Yes
Yes
6-month warranty on ErgoOne® replacement parts
Yes
Yes
Yes


For any questions regarding our calibration services, please ask for technical support at 1-800-LAB-TIPS (522-8477) or e-mail techsupport@usascientific.com.  Technical support is available from 8 AM to 5 PM Eastern Time.

Calibration
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