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 Service and Support

Keep your ErgoOne® and other manual pipette brands in factory accuracy and precision specifications with our calibration, preventative maintenance, and ErgoOne® repair services. USA Scientific offers three levels of service to meet your laboratory requirements. All levels share the following features and procedures:

  • Interior and exterior inspection and cleaning
  • Gravimetric testing on a 5-place or 6-place NIST traceable balance using TipOne® pipet tips
  • Controlled testing environment with monitored temperature and humidity
  • Calibrated according to manufacturer specifications
  • Traceable, dated service label
  • Email reminder service
  • Free return shipping (continental US only)
CalibrationOne Service Levels (Click on a level for more information.)
  Level 1.0 Level 2.0 Level 3.0
Preventative maintenance including:
Complete inspection of pipette
--
Yes
Yes
Leak test
--
Yes
Yes
Printed Certificate of Calibration
--
Yes
Yes
Printed service report
--
Yes
Yes
Inaccuracy and imprecision readings at nominal volume
4
4
4
Inaccuracy and imprecision readings at minimum volume
4
4
4
Inaccuracy and imprecision readings at 50% nominal volume
--
--
4
As found readings
--
--
8
Total readings
8
8
20
All original ErgoOne® replacement parts
Yes
Yes
Yes
6-month warranty on ErgoOne® replacement parts
Yes
Yes
Yes
Level 1.0 Calibration
Your Price: From $25.00 to $47.00
Level 1.0 Calibration
Level 2.0 Calibration
Your Price: From $32.00 to $65.85
Level 2.0 Calibration
Level 3.0 Calibration
Your Price: From $36.00 to $70.85
Level 3.0 Calibration
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