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 Service and Support

Keep your ErgoOne® and other pipette brands in factory accuracy and precision specifications with our calibration, preventative maintenance, and repair services. USA Scientific offers three levels of service to meet your laboratory requirements. All levels share the following features and procedures:

  • Interior and exterior inspection and cleaning
  • Gravimetric testing on a 5-place or 6-place NIST traceable balance using TipOne® pipet tips
  • Controlled testing environment with monitored temperature and humidity
  • Traceable, dated service label
  • Email reminder service
  • Free return shipping (continental US only)
CalibrationOne Service Levels (Click on a level for more information.)
  Level 1.0 Level 2.0 Level 3.0
Preventative maintenance including:
Complete inspection of pipette
--
Yes
Yes
Leak test
--
Yes
Yes
Printed Certificate of Calibration
--
Yes
Yes
Printed service report
--
Yes
Yes
Inaccuracy and imprecision readings at nominal volume
4
4
4
Inaccuracy and imprecision readings at minimum volume
4
4
4
Inaccuracy and imprecision readings at 50% nominal volume
--
--
4
As found readings
--
--
8
Total readings
8
8
20
6-month warranty on replacement parts
Yes
Yes
Yes
All original ErgoOne replacement parts
Yes
Yes
Yes
Level 1.0 Calibration
Your Price: From $30.00 to $56.50
Level 1.0 Calibration
Level 2.0 Calibration
Your Price: From $38.50 to $79.00
Level 2.0 Calibration
Level 3.0 Calibration
Your Price: From $43.00 to $85.00
Level 3.0 Calibration
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View the 2018 Online Catalog